What This FAQ Section Covers
Knowing the right answer before you need it saves real time. This section handles the questions we hear most often from US accounts — everything from connecting a payment method to understanding how your account wallet behaves once a payout is approved. PayPal and Venmo are the methods we get the most questions about; both connect directly to your account, and deposits
typically land in your lobby wallet within moments of confirmation. Play+ prepaid cards work a bit differently — you load the card first, then use it like a standard debit card at the cashier. Withdrawals follow a verification step: the first time you request a payout, we confirm your identity against the details on your account. That check is standard across all
eligible US states and speeds up every subsequent withdrawal. We keep this section updated whenever a process changes, so the answers here match the current account flow. If something isn't covered, reach our support team through live chat.
- PayPal Deposits
- Venmo Payouts
- Play+ Prepaid
- Account Wallet
- Live Chat